DISQUS

From MPublishing

Contents 1 Initial Implementation 2 Moderation Help 2.1 Overview 2.2 To Add a Moderator 2.3 To Remove a Moderator 2.4 Recommended Moderation Settings 2.5 To Change Email Notification Settings 2.6 Moderating Via Email 2.7 Tips

Initial Implementation

1. Publishing partner indicates they would like to add the DISQUS commenting feature.
2. Potential moderators create DISQUS accounts.
3. Publishing partner sends a list of moderator usernames/emails to MPublishing.
4. MPublishing adds the feature.
5. MPublishing adds moderator(s) to account.
6. Publishing partner then takes over responsibility for maintaining account and moderating comments.

Moderation Help

Overview

http://docs.disqus.com/help/49/

To Add a Moderator

1. Any potential moderators must first set up a username/password with DISQUS.
2. Primary moderators can add others to the moderator list, giving them access to the administrative settings, by doing the following:
   1. Go to Admin -> Settings tab -> Moderators
   2. Click the 'Add Moderator' button.
   3. Enter the the username/email address of the new moderator and select which moderating privileges you'd like them to have (Can change settings and/or Can edit comments).

To Remove a Moderator

1. Go to Admin -> Settings tab -> Moderators
2. Click on the 'Remove' button next to the moderator you'd like to delete.

Recommended Moderation Settings

MPublishing strongly recommends that you pre-moderate ALL comments, so only valid comments appear on your site.

1. Go to Admin -> Settings tab -> Moderators
2. Select "Yes. Moderators must approve comments before they are published."
3. Select "From all commenters"
4. Check the box next to "Email moderators when a post is flagged."

To Change Email Notification Settings

Admin -> Moderate tab -> Email Notifications. Check the button next to “Enabled. Send me notifications”

• Be sure to check the boxes next to the type of email notifications you'd like to receive. MPublishing recommends that you receive notifications for ALL comments.
• Check the box next to your site's name (at the bottom) to enable notifications

Moderating Via Email

You can moderate through email by replying to the commenting notification. Respond in the body with "Delete", "Approve", or "Spam". Respond with anything else to approve the comment and post your message as a reply comment.

Tips

1. DISQUS will alert you to commenters with a low reputation by adding a 'Low Rep' indicator below the commenters name.
2. To see what types of other comments a user has been posting, click on the his/her name. Comments they've added on other sites will display in a box on the right.
3. Add valid commenters to the whitelist. Add spammers and other invalid commenters to the blacklist. (Whitelist/Blacklist Help: http://docs.disqus.com/help/55/)
4. Email auto-responders may automatically approve comments and create reply comments. It's best to temporarily disable email notifications for moderators using auto-responders to prevented unwanted comments from appearing.
5. DISQUS also has mobile moderation tools. See http://docs.disqus.com/help/81/